This legal document is displayed in English for information only. Only the Romanian version is legally binding; please also consult the Romanian pages.
Definitions
- The Contract
- includes the information contained in the following documents: Rental Agreement, Rental Terms and Conditions, Handover and Return Report, and all specifications in the Annexes to the Contract, including the GDPR consent.
- Lessor / S.C. 360 YACHT SUPPLY SRL
- hereinafter referred to as Inchiriazo.ro.
- The Car / The Vehicle
- means the vehicle offered for rental together with all its accessories.
- List Rate
- means the rate for one rental day (24h) corresponding to the rented car, as displayed on www.Inchiriazo.ro.
- Fuel
- petrol, diesel or electric charging, depending on the type of rented car.
- Client
- the person who signs the Rental Agreement for the purpose of renting the Vehicle.
- Annexes
- additional documents to the Rental Agreement.
- Handover and Return Report
- the document recording the condition of the vehicle both upon handover and upon return.
- Rental Period
- begins on the date when the Client signs the handover-return report and ends when the Vehicle is returned, as specified in the Contract, together with any extensions agreed by the parties.
- Damage Fee Schedule
- the list of fees and charges that Inchiriazo.ro will charge to the Client, detailed by vehicle classes depending on the location and nature of the damage caused to the Vehicle during the rental period.
- User / Additional Driver
- the person mentioned in the Contract who may drive the vehicle rented by the Client.
- Partner
- the legal entity that intermediates the rental between Inchiriazo.ro and the Client.
- Guarantee / Deposit
- the Client's liability in case of damage, theft and/or breach of contractual obligations.
- SCDW / SCDW+
- products for reducing the client's liability in case of damage or partial/total theft, as explained in detail in chapter 4, whose price is stated in the contract and accepted by the client.
Preamble
The contractual clauses include the information contained in the following documents: Rental Agreement, Rental Terms and Conditions, Handover-Return Report, Contractual Penalty Schedule for Damage, and all specifications in the Annexes to the Contract. These conditions are mandatory and must be observed for the rental of a vehicle from Inchiriazo.ro by Romanian or foreign individuals/legal entities. The Client agrees that Inchiriazo.ro may securely store personal data and card data for the purpose of carrying out the rental activity and recovering amounts due.
1. OBLIGATIONS OF Inchiriazo.ro
1.1. To transfer to the Client the right to use the vehicle that is the object of the Contract by: delivering the vehicle, completing and signing the handover-return report, and handing over the vehicle keys and documents (registration certificate, RCA insurance policy).
1.2. To provide the Client with roadside assistance on the territory of Romania throughout the entire term of the contract, 24h/24, 7 days/7 in case of mechanical breakdown (technical failure). Inchiriazo.ro is not responsible for repairing tyres in case of a puncture, nor for topping up vehicle fluids during the rental period.
1.3. To replace the Vehicle (subject to availability) in case of a breakdown that cannot be remedied on site, if the damage was not caused by the Client, within 24 hours from written notification by the Client, depending on the location where the defect was identified. If the damage was caused by the Client, the blocking of a new guarantee will be requested for delivery of a new vehicle.
1.4. If Inchiriazo.ro is unable to replace the Vehicle (defective or damaged without the Client's fault), the Client will be refunded the part of the rental cost calculated proportionally to the period during which the Vehicle could not be used.
1.5. Inchiriazo.ro is not responsible for losses incurred by the Client in case of breakdown or damage to the Vehicle.
1.6. From the moment of delivery of the Vehicle until it comes back into its possession, Inchiriazo.ro is released from liability for damage caused by the vehicle rented to the Client or to third parties, as well as for road taxes, bridge/highway tolls or fines resulting from the abusive occupation of a parking space, failure to comply with traffic legislation or the laws of Romania or of any other country transited.
1.7. By issuing the receipts for completion and cancellation of pre-authorized deposits, Inchiriazo.ro is released from responsibility for the unavailability of the amounts in the Client's account and recommends contacting and presenting the receipts to the bank that issued the Client's card.
2. OBLIGATIONS OF THE CLIENT
Note: In the case of a booking made by telephone, e-mail or through partners, the booking may be cancelled by Inchiriazo.ro, without owing anything to the Client or the intermediary, if the final Client does not meet the mandatory minimum rental requirements provided in the contract and published on the Inchiriazo.ro website.
2.1. To hold a valid national and/or international driving licence (an international licence is mandatory for citizens of states that are not members of the Vienna Convention on Road Traffic and are not members of the European Union, or with which Romania has not concluded a treaty on mutual recognition of driving licences, or who have documents issued in countries using a script other than the Latin alphabet, and for licences obtained by driving right-hand-drive vehicles, e.g.: UK, India, Australia, Japan). Upon signing the Contract, the original driving licence must be presented together with an identity document and a credit card valid for at least 3 months after the contract closing date. Use of a credit card is mandatory for blocking the deposit. Pre-pay, virtual or Diners Club cards are not accepted. Fintech cards (Revolut, Monese, N26 etc.) may be used to pay for services, but not to block the guarantee.
2.2. For drivers with 0-1 years of experience, a fee of 500 Euro will be charged. For drivers with 1-3 years of experience, a fee of 200 Euro will be charged. The fee applies per rental, regardless of its duration. If there are additional drivers under the same conditions, with 0-1 years or 1-3 years of experience respectively, the fee will be collected only once.
2.3. The additional driver fee will be 10 Euro/day/user. By being entered in the Contract, they accept that they must meet the Inchiriazo.ro rental conditions.
2.4. In the case of confirmed bookings, Inchiriazo.ro reserves the right to cancel them if the Client is more than 1 hour late in picking up the car compared to the time mutually agreed, without having previously informed Inchiriazo.ro of the change. In this situation, if the booking was paid in advance, the amount collected will not be refunded; instead, Inchiriazo.ro will provide a voucher equivalent to the amount collected, valid for a maximum of 12 months.
2.5. To allow the Vehicle to be driven only by persons authorized by Inchiriazo.ro and mentioned in the Contract, or by representatives of Inchiriazo.ro.
2.6. Not to drive the Vehicle outside carriageways, on unpaved or unasphalted roads, roads closed to public traffic, flooded areas or road sections with a high risk of damaging the Vehicle. Otherwise, Inchiriazo.ro will collect the full repair value, regardless of the type of guarantee chosen by the Client (including in the case of the SCDW/SCDW+ fee), from the guarantee or by debiting the Client's debit/credit card presented at contract signing, with prior notification.
2.7. Not to perform or allow technical or aesthetic interventions on the Vehicle without the written consent of Inchiriazo.ro.
2.8. To inform Inchiriazo.ro, at its request, of the place where the Vehicle is located and to allow the vehicle to be examined by Inchiriazo.ro representatives within a maximum of 24 hours from such request.
2.9. Not to use the Vehicle for taxi services, alternative transport - ridesharing (e.g. Uber, Bolt, Bla Bla Car etc.), driving school, pushing or towing activities, races, training, competitions, for transporting hazardous substances that may damage the condition of the Vehicle, or for illegal activities, and not to assign it any other use than passenger transport under a rental regime, also having the obligation not to use the Vehicle excessively. Exceeding the legal speed limit repeatedly, accessing roads intended for purposes other than road traffic or taking the car off public roads, as well as any other use of the car that appears unreasonable, shall be considered excessive use.
2.10. If the rented car is seized or destroyed/damaged by authorities or by the Client as a result of its use to obtain undue benefits or to transport prohibited objects or substances, or for other illicit activities, the Client is liable for the entire value of the Vehicle, according to the vehicle purchase tax invoice, which the Client undertakes to pay to Inchiriazo.ro.
2.11. Not to drive the Vehicle under the influence of alcoholic beverages, narcotic products or substances, or medicines with similar effects, or in a condition that endangers the safe use of the Vehicle.
2.12. To use the rented Vehicle in accordance with the manufacturer's recommendations and Inchiriazo.ro instructions.
2.13. Not to exceed the authorized maximum load of the Vehicle.
2.14. Not to breach the legislation in force regarding traffic on public roads. Otherwise, the Client will be fully responsible for any financial or other consequences arising from their conduct or from the conduct of the authorized drivers entered in the Contract.
2.15. Not to exceed the maximum speed allowed by law on the road section on which they are driving, the speed also being verifiable by the Owner using its own monitoring devices or those of its partners.
2.16. To immediately inform Inchiriazo.ro regarding the loss of the keys or documents of the Vehicle. Otherwise, the Client will bear full responsibility regarding theft of the Vehicle.
2.17. To notify Inchiriazo.ro of any damage or technical malfunction as soon as it is identified and to strictly follow the procedure indicated by Inchiriazo.ro.
2.18. Pets (e.g.: dogs, cats) may be transported in the rented Vehicle only in cages, bags or special covers, closed during the journey. Otherwise, the same conditions mentioned at point 3.11 will apply.
2.19. The Client is obliged to maintain the Car in proper working condition throughout the contractual period and to return the Car in the same condition as it was in on the date of receipt. In the case of any damage caused to the Car during the rental period (including damage caused by hitting animals, vandalism or damage by an unknown author), the client is obliged to pay the contractual penalties for vehicle damage mutually agreed by the Parties according to Annex 3 to the contract. If other elements not included in Annex 3 are also affected, the client is obliged to bear, in addition to the penalties established in Annex 3, the costs of all repairs necessary to restore the car to the condition existing at the time of receipt.
2.20. At the same time, for damage to the parts mentioned in Annex 3, the Parties mutually establish that, regardless of the severity of the damage suffered by the respective part upon return of the vehicle, the Client is obliged to pay the contractual penalty established for damage according to Annex 3, which the Client has read and agrees with. If several parts are damaged, the Client owes a separate contractual penalty for each part according to Annex 3. Any kind of deterioration is considered damage, including but not limited to: superficial scratches, dents, stains, cracks, discoloration etc. Upon return, the parts must be in impeccable condition; otherwise they are considered damaged and contractual penalties will be charged according to Annex 3.
2.21. To accept temporary replacement of the Vehicle with any vehicle available at that time, for the purpose of carrying out periodic inspections or urgent interventions.
2.22. Not to use the Vehicle for illegal or illicit purposes.
2.23. Not to sell, pledge or dispose of the Vehicle in any other manner than that agreed by this Contract.
2.24. In the event of partial or total theft of the Vehicle, the Client undertakes to immediately notify Inchiriazo.ro and to report the criminal event to the Police Authorities upon becoming aware of it.
2.25. Not to introduce the Vehicle into any auto repair unit, not even for parking, without the written consent of Inchiriazo.ro.
2.26. To provide, at the request of Inchiriazo.ro or the competent authorities, any information related to the Vehicle, the persons/goods transported and the incidents that occurred during the rental period. The Client is also obliged to sign the handover-return report and to present any document necessary to justify the damage suffered by the car (amicable accident report form, report issued by the competent authorities, repair authorization and/or damage statement justifying the circumstances in which the damage occurred etc., enabling the vehicle to be repaired). If it is found that additional explanations and/or supporting documents are necessary, the client undertakes to provide them within a maximum of 5 (five) days from transmission of the written request by e-mail, telephone or whatsapp mentioned in the contract.
2.27. To secure the Car and not to entrust its key and/or documents to persons other than those entitled under the contract to drive the car.
2.28. For non-compliance with the provisions regarding the Client's obligations - provided in Chapter 2 (except point 2.1 - in which case Inchiriazo.ro has the right to unilaterally cancel the booking without refunding the amounts in case of advance payment collected) the guarantee deposit is collected in full (including in the case of SCDW fees) as damages, without this limiting the client's liability for full payment of damages (including collateral damage).
3. PERFORMANCE OF THE CONTRACT. DELIVERY, REPLACEMENT AND RETURN OF THE VEHICLE
3.1. Delivery and return of the Vehicle will take place at the place, date and time established by the Client together with Inchiriazo.ro and mentioned in the booking form and in the Contract.
3.1.2. Upon delivery of the Vehicle, by signing the Handover-Return Report, the Client confirms that the car was handed over clean inside and outside, in the condition and with the accessories mentioned therein, and assumes that from that date until the return date, the Client will bear all risks, including the risk of loss or damage to the Vehicle and its accessories.
3.2. Handover and return of the Vehicle outside business hours (Mon-Sun 08:00-20:00) may be carried out at the Client's request. In this case, an additional fee of 20 Euro per handover and/or return will be charged.
3.3. Returning the Vehicle to a place other than where it was delivered (but within a radius of 100 km) is done only with the consent of Inchiriazo.ro and an additional relocation fee between 30 Euro and 250 Euro will be charged. If the Client requests return of the Vehicle to another location after taking over the car, the Client will inform Inchiriazo.ro in writing or by calling the support phone number +40 747 522 310. Inchiriazo.ro must agree to this contractual change, and the Client will pay the additional relocation fee mentioned above, a fee that will be communicated in writing by Inchiriazo.ro, by SMS or e-mail. The Client will pay the invoice related to the relocation fee within the term communicated by Inchiriazo.ro, but no later than the Vehicle return date, as mentioned in the Contract, by payment order, online payment or based on the credit/debit card presented by the Client upon signing the Rental Agreement.
3.4. If the Client returns the Vehicle to a location other than the one initially established by contract (but within a radius of 100 km), without previously notifying Inchiriazo.ro of the intention to change the return location, the Client will be invoiced an additional fee of 550 Euro, which the Client undertakes to pay.
3.5. If the Vehicle is returned late compared to the date and time mentioned in the Contract, Inchiriazo.ro will charge the rate corresponding to one rental day for the Vehicle class, according to the rates valid on www.Inchiriazo.ro on the return date, plus an additional fee of 10 Euro/hour, agreed by Contract. If the Client delays returning the Vehicle without Inchiriazo.ro consent, the company has the right to repossess it at the Client's expense and risk, including by using its own means.
3.6. Return becomes effective when the Handover-Return Report is signed by Inchiriazo.ro and the Client. Upon signing it, observable differences from the condition in which the Vehicle was delivered will be mentioned, except for hidden defects, which may also be identified subsequently by an internal committee, with prior notification of the Client. The Client's absence does not prevent the above-mentioned procedure from being carried out, the committee's findings being enforceable against the Client, who is obliged to pay the value of the defects/damage identified by the committee and/or the penalties established according to Annex 3.
3.7. For vehicles returned outside business hours, during the weekend and/or at night, or under weather conditions and/or in a state of dirt that prevents the car from being inspected, the Client's responsibility for any damage is extended.
3.8. Abandonment of the Car by the Client without notifying Inchiriazo.ro in writing or by calling the non-stop support phone number +40 747 522 310, without handing over the key to an Inchiriazo.ro representative and without bilateral signing of the Handover-Return Report, will trigger the Client's liability for all costs related to relocating the car to the agency from which it was rented, and other costs related to restoring the car to its initial condition if the car is taken over in conditions other than those in which it was handed over based on the report. The same conditions also apply if the client refuses to return the car.
3.9. Any objections regarding the condition of the Vehicle, the damage suffered by it or any other aspect identified by Inchiriazo.ro representatives may be made no later than the moment of signing the handover-return report concluded upon return of the Vehicle, under penalty of being disregarded. If the Client abandons the vehicle, refuses to sign the handover-return report or the vehicle is taken over following termination of the contract, the Client forfeits the right to challenge the condition of the Vehicle and/or the damage it presents, the factual condition of the Vehicle being that recorded by Inchiriazo.ro representatives in the report.
3.10. Parking fees during pick-up/drop-off of the Vehicle at a location other than the one proposed by Inchiriazo.ro, as well as parking throughout the period of use of the car rented from Inchiriazo.ro, are entirely borne by the Client. In addition to the parking cost, the Client will bear all taxes provided by the legislation in force, both on the territory of Romania and in other states, road taxes, bridge tolls, airport or special limited-duration area stopping fees, fines resulting from failure to comply with traffic rules, as well as any other pecuniary consequences generated by use of the Vehicle and/or by the clauses of this contract. In case of non-payment of the above, Inchiriazo.ro will pay the fines resulting from the Client's failure to fulfill the obligations and will invoice the Client the actual value of the fines plus an administration fee of 50 Euro/fine. At the same time, the Client declares that they expressly agree for Inchiriazo.ro to retain any/all amounts due from the client's card and/or to deduct them from the guarantee deposited/pre-authorized by the Client.
3.11. The Vehicle will be delivered to the Client clean both inside and outside. If the Client has not opted for the S-CDW+ product, the Client is obliged to bring the car back in the same general inside-outside cleanliness condition; otherwise, the Client will pay a cleaning fee of 30 euro together with an administration fee of 50 euro. If, upon return, the Vehicle requires detailed cleaning (more than the standard washing procedure) to restore it to its pre-rental condition, the Client agrees to pay an administration fee of 200 Euro, to which the value of the car wash services will be added, according to the invoice sent to the Client by e-mail or other communication means indicated in the contract.
3.12. The Client is obliged to return the Vehicle with at least the same amount of fuel as it had at the beginning of the rental period (according to the Handover-Return Report). Otherwise, following written notification from Inchiriazo.ro, the Client agrees to pay a refueling fee of 25 Euro and the value of the missing fuel, according to the refueling fiscal receipt. No credit is granted for fuel in excess of the initial amount supplied by Inchiriazo.ro.
3.13. Refueling by the Client of the Vehicle rented from Inchiriazo.ro with fuel other than that indicated by the manufacturer (noted in the registration certificate and on the handover-return sheet) entails the Client's obligation to pay a service fee of 200 Euro plus the towing platform transport cost, the cost related to days immobilized in service, the repair cost according to the repair estimate, as well as appropriate refueling (including for Clients who opted for SCDW/SCDW+).
3.14. Damage to or destruction of rims or tyres entails the Client's obligation to pay a contractual penalty of 200 Euro and the repair or replacement cost of the damaged/destroyed element.
3.15. Damage to the lower part of the Vehicle, meaning the elements underneath the car (shield, oil pan, exhaust, muffler etc.), entails the Client's obligation to pay a contractual penalty of 200 Euro and the repair or replacement cost of the damaged/destroyed element.
3.16. Rentals lasting more than 30 days are subject to special conditions. In this case, a mileage limit of 2500 km/month and a cost per additional kilometer driven apply, as specified in the Rental Agreement. For rentals lasting 3 days or less, inclusive, a limit of 250 km/day and a cost per additional kilometer apply, as specified in the Rental Agreement.
3.17. Rentals outside the borders of Romania require the written consent of Inchiriazo.ro and are subject to special conditions. A km limit and an additional cost/km apply, as specified in the Rental Agreement.
3.18. If the Client leaves the territory of Romania with the vehicle without the prior consent of Inchiriazo.ro, the Client will owe, in addition to the rental rate, a contractual penalty of 300 EUR plus the cost of 0.95 EUR/additional km driven (calculated at 200 km/rental day, but no more than 2000 km for the total rental duration) and the costs necessary to return the vehicle to the location from which it was picked up, Inchiriazo.ro reserving the right in such a situation to terminate the contract immediately (termination clause) and to consider such action as equivalent to misappropriation of the vehicle, in which respect the client agrees that Inchiriazo.ro may report the theft to the police authorities and any other authorities, the Client being solely and directly responsible for any negative consequence produced.
3.19. The guarantee deposit for leaving the country is double the list rates.
3.20. Travel outside the borders is permitted only on the territory of the European Union, the European Economic Area and/or the countries for which Inchiriazo.ro has expressly given its consent. If this obligation is breached, in the event of damage or theft, the Client will be responsible for paying the entire value of the car.
3.21. In case of defects and/or road events occurring outside the country's borders, the Client is obliged, according to the Contract signed upon delivery of the car, to return the car within Romania's borders while bearing all costs in full.
3.22. Inchiriazo.ro rents together with the car a series of accessories consisting of GPS, child seat, snow chains, Wi-fi router according to the following rates: GPS 5 Euro/day; Child seat 5 Euro/day; Snow chains 5 Euro/day; Wi-fi router 5 Euro/day.
3.23. In case of loss or damage to keys, original documents or car accessories, loss of the parking token or loss of registration plates by the Client, Inchiriazo.ro will collect from the Client the value of the damaged/lost objects at the price in the purchase invoice of each accessory, or at the value of the fine that the Client must pay, plus a contractual penalty of 200 Euro.
3.24. Inchiriazo.ro cannot be held liable for any objects forgotten or abandoned in the Vehicle by the Client and not identified upon return of the Vehicle, nor for those located in the vehicle if it is repossessed following termination of the Contract or application of one of the clauses of this contract.
3.25. Smoking in Inchiriazo.ro cars is strictly prohibited. In case of non-compliance, the amount of 200 Euro will be collected as a contractual penalty, to which the value of car wash services will be added.
4. DAMAGE GUARANTEE AND FEES FOR REDUCING IT
4.1. The Vehicle has an RCA insurance policy concluded according to law. RCA insurance is insurance through which third parties harmed as a result of a car accident caused by the insured driver receive compensation for material damage and/or death or bodily injury suffered in that accident.
4.2. Upon signing the Contract, the Client chooses one of the following guarantees/deposits/excesses and fees for reducing it: Collision Damage Waiver (CDW), Theft Protection (TP), included in the rate, to which Super Collision Damage Waiver (SCDW) or Super Cover Plus (SCDW+) may be added.
4.2.1. Collision Damage Waiver (CDW) represents an excess for damage (liability), also called Damage Guarantee/Deposit (specified in the Public Rates), which may vary depending on the class of the vehicle specified in the Contract signed by the parties. The mandatory guarantee is provided upon signing the Contract, will be blocked by Inchiriazo.ro on the Client's credit card (or in cash, exceptionally) and will be returned to the Client upon return of the vehicle (except in the cases provided at point 4.4.).
4.2.2. Theft protection (TP) represents protection against theft whose role is to limit the driver's liability for costs generated by theft or attempted theft of the rented vehicle, within the limit of the guarantee corresponding to the class established in the rental agreement. Theft protection does not cover the personal belongings of the driver and/or passengers.
4.2.3. Super Collision Damage Waiver (SCDW) represents a fee for reducing the guarantee mentioned at point 4.2.1, whose public rate is available on the website www.Inchiriazo.ro. By paying the SCDW fee, the Client's liability in case of damage and/or theft for the rented car is reduced according to the List Rate.
4.2.4. Super Cover Plus (SCDW+) represents a higher guarantee reduction fee, which entirely eliminates the Client's liability in case of accident and/or theft, with the exceptions mentioned in Ch. 5 of this Contract.
4.3. If one of the users mentioned in the Contract is between 18 and 25 years old, or over 70 years old, double guarantee is charged. In this case, the guarantee cannot be reduced by paying the SCDW or SCDW+ fee.
4.4. If CDW/SCDW is chosen, the damage guarantee (excess) is invoiced by Inchiriazo.ro to the Client under the following conditions: (a) damage (accidents) caused to the rented vehicle, determined by the competent Police authorities as being the Client's fault or by an unknown author or as a result of bad weather/weather phenomena or phenomena of another nature (including the situation in which the vehicle is found hit or vandalized in a parking lot); (b) damage to the glass elements of the Vehicle; (c) theft of the rented vehicle; (d) as well as in the case of any other exclusion from the insurance policies and from the Contractual Penalty Schedule for Damage, part of the terms and conditions.
5. EXCLUSIONS FROM THE DAMAGE GUARANTEE AND FEES FOR REDUCING THE GUARANTEE
5.1. Regardless of the fee paid to reduce the guarantee chosen by the Client, the Client becomes responsible and liable for full payment of the contractual penalties and damages (including collateral damage) in the following situations: non-compliance with the obligations provided in Ch. 2; missing fuel, in the amount of 50€ as a contractual refueling penalty plus the value of the fiscal receipt related to refueling (Ch. 3); loss or damage to the car documents, keys or accessories (Ch. 3); damage to the passenger compartment: excessive dirt, staining or damaging the seats (Ch. 3); damage to the lower part of the vehicle (Ch. 3); wrong refueling of the vehicle (Ch. 3); damage to rims or tyres (Ch. 3); partial or total damage caused as a result of smoking inside the car and/or while it is near flammable environments (Ch. 3); driving the Vehicle under the influence of alcohol, medicines or illegal substances (in which case the Client will bear the entire value of the damaged car); carrying out illicit activities or committing offences, as well as any act that results in damage to the Vehicle and/or Inchiriazo.ro.
5.2. If a guarantee was established at the time of concluding the Contract, Inchiriazo.ro has the right to retain it in full if, upon return of the Vehicle, it or its component parts and equipment (e.g.: GPS, child seat etc.) show deterioration, damage or technical defects other than those mentioned in the Handover-Return Report.
5.3. If the Client owes additional amounts under the contract other than those paid at the time of signing the contract and taking over the car, Inchiriazo.ro has the right to satisfy its claim from the guarantee, up to the amount of such sums.
5.4. If the guarantee was retained by blocking the amount on the card, returning this amount to the client's account or unblocking it will be done within a maximum term of 30 calendar days; during this period Inchiriazo.ro does not owe interest or penalties and has no obligation toward the Client for the inability to use the blocked amount.
6. PAYMENT FOR SERVICES
6.1. The Client pays in full, upon signing the Contract, for the rental (of the car and optional accessories rented), the guarantee reduction fee (if chosen) and any additional fees established by the Contract and the Handover-Return Report. Payment may also be made in advance, online through the website www.Inchiriazo.ro or through a payment link or by bank transfer.
6.2. Invoicing is done in LEI at the BNR EURO exchange rate + 2% on the invoice issue date.
6.3. Payment for the rental may be made by credit card, debit card (Visa, MasterCard or American Express) or in cash; pre-pay cards and Diners Club are not accepted. Fintech cards (Revolut, Monese, N26 etc.) may be used to pay for services, but not to block the guarantee.
6.4. The rates do not include: fuel costs, road taxes except the road vignette for Romania which is included in the rental rate, Green Card extensions, fines received for breaching traffic rules on public roads and national legislation in force, in Romania or the countries transited, or costs resulting from actions of Local Authorities with respect to the Vehicle that is the object of this Contract during the rental. Full payment of these amounts will be the Client's responsibility.
6.5. The Client must pay all remaining financial obligations, according to the Contract, at the time of handing over the Vehicle, based on the payment document issued by Inchiriazo.ro.
6.6. Any amount unpaid by the Client to Inchiriazo.ro at the end of the Contract, as well as other amounts that may arise later (cost of extending the rental period, fines, penalties, fees etc.) or repair costs for the car following damage caused during the contractual period according to the Contract, may be collected by Inchiriazo.ro from the Client's credit card, with prior written notice (which may also be sent by electronic mail, fax, SMS message, messaging applications e.g. whatsapp type to the phone number mentioned in the contract). Any amount collected in the Client's absence, with the Client's consent by signing these conditions, is finalized by Inchiriazo.ro sending an e-mail containing the receipts corresponding to the collection.
6.7. In case of payment delay, penalties of 1% of the amount due are charged for each day of delay, and the penalties may exceed the amount due.
6.8. In case of early return of the Vehicle, except for the case provided by art. 8.9., the Client will be refunded the value of the services paid in advance, recalculated according to the new duration and the change in price/day, according to the list rates displayed on www.Inchiriazo.ro, but without applying any promotional discounts that may exist on the closing date. The refund will be made by granting a voucher in the Inchiriazo.ro network, valid for 12 months and transferable.
6.8.1. The voucher may be used to reduce the value of a future rental. To use it, the client must mention by telephone or e-mail that they hold such a voucher and must present it to Inchiriazo.ro representatives (in printed or electronic format) when picking up the car. The voucher may be used at any of the Inchiriazo.ro agencies in Romania and may be combined with other valid offers. The voucher may also be given as a gift. The voucher may be used to purchase any rental services provided by Inchiriazo.ro, as long as the client accepts the rental terms and conditions in force.
6.9. The guarantee provided at art. 4 is returned at the end of the contractual period, within a maximum term of 30 days from the date the Report is signed by Inchiriazo.ro and the Client. Inchiriazo.ro is not liable for delays in returning the guarantee caused by external factors such as: delays by banking institutions, strikes, blocking of the Client's accounts etc.
7. PROCEDURE IN CASE OF DAMAGE
7.1. The Client is obliged to immediately notify Inchiriazo.ro of any new damage discovered on the rented Vehicle or the loss/disappearance of the Vehicle and/or its documents and accessories.
7.2. If the damage has an unknown author, the Client is obliged to obtain, before returning the car, the Repair Authorization from the Police Authorities.
7.3. If the accident occurred due to the Client's fault and two cars were involved, the Client has the following obligations: 7.3.1. Completion of the amicable accident report form if the two drivers acknowledge fault; 7.3.2. Police Report + Repair Authorization obtained from the Police Authorities if the two drivers do not reach an amicable agreement.
7.4. If the accident did not occur due to the Client's fault and two cars were involved, the Client has the following obligations: 7.4.1. Completion of the amicable accident report form if the two drivers acknowledge fault, copy of the at-fault party's RCA, copy of the at-fault party's Registration Certificate, copy of the at-fault driver's identity document, copy of the at-fault driver's Driving Licence; 7.4.2. If the two drivers do not reach an amicable agreement, the following will be necessary: copy of the at-fault party's RCA, Police Report and Repair Authorization obtained from the Police Authorities.
7.5. If more than 2 cars were involved in the accident or if the accident resulted in bodily injury, the Client is obliged to contact the Police Authorities to obtain the Police Report and Repair Authorization.
7.6. In the case of an accident in which an animal or any other object or obstacle was hit, the client is obliged to notify the Police Authorities as soon as the accident occurred.
7.7. In all cases described above, the Client is obliged to verify the correct completion of both the Amicable Accident Report and the Repair Authorization and Police Report issued by the Police Authorities.
7.8. In case of non-compliance with the procedure in case of damage, the Client is responsible for the entire value of the repairs, immobilization costs and costs generated by loss of use of the car.
8. EXTENSION, CESSATION AND TERMINATION OF THE CONTRACT
8.1. The terms for extension, cessation or early termination of the Contract may be established only with the consent of Inchiriazo.ro.
8.2. The Client's intention to extend the Contract is communicated to Inchiriazo.ro at least 24 hours before the Contract expires. The agreed rate is paid under the same conditions under which the initial contract was concluded, within a maximum of 24 hours from the beginning of the extension period. The Contract may be extended only by the written agreement of both parties.
8.3. The Contract ceases by operation of law at the end of the rental period.
8.4. The Contract may cease before expiry of the term by agreement of the parties or as an effect of termination.
8.5. If the Contract ceases before expiry of the term by agreement of the parties, Inchiriazo.ro will recalculate the rate corresponding to the used period according to the rates in force on the website www.Inchiriazo.ro, and will offer the Client a Voucher for the difference between the contractual value and the used value. The Voucher is valid for 12 months and is transferable.
8.6. If it terminates the Contract, Inchiriazo.ro notifies the Client by telephone, fax, electronic mail or by text messages or a messaging application (whatsapp type) that allows receipt of the text by the Client. The notification is valid and produces effects immediately, including if the telephone appears switched off, in which case sending an SMS is mandatory.
8.7. Both in the case of early cessation of the Contract and in the case of termination, the Client is obliged to hand over the vehicle immediately, Inchiriazo.ro being entitled to recover the car both directly and through intermediaries, having the client's express consent to enter any space where the car may be located and take possession of it, including by using its own means for its recovery.
8.8. The Contract is considered terminated by operation of law, without the need for formal notice and without any prior formality (termination clause), Inchiriazo.ro being able to immediately take the Vehicle from the possession of the Client or any third party regardless of where it may be located, including by using its own means to recover the asset, in the following cases: (a) Dissolution, liquidation, reorganization or initiation of the Client's bankruptcy procedure; (b) Initiation of criminal proceedings against the Client or its representatives; (c) Death of the Client or loss of legal capacity; (d) Non-compliance with essential clauses (chapter 2, art. 3.18, ch. 5, ch. 6, ch. 7, art. 8.2) agreed by the parties by concluding this Contract; (e) Driving the vehicle under the influence of alcoholic beverages and/or other substances incompatible with driving, as well as as a result of breaching legal provisions or carrying out any illicit activity in which the rented vehicle is involved in any way, as well as in the case regulated by art. 2.11.
8.9. In the event of termination of the contract or its cessation before the term due to the client's fault, Inchiriazo.ro has the right to retain, as damages, in addition to the guarantee established by the client, all amounts paid under the contract up to that moment regardless of the title under which they were collected, without this affecting/limiting/reducing the client's other contractual obligations.
9. CANCELLATION AND PAYMENT POLICY
9.1. Vouchers are transferable and valid for 12 months, and may be used to purchase any rental services provided by Inchiriazo.ro, as long as the client meets the terms and conditions in force.
9.2. The Client declares that they agree NOT to use the bank's chargeback mechanism (to waive this right/benefit) for partial or total reversal of the amounts transacted by card for payment of the rental, additional services and/or deposit. If the Client does not agree with the amounts collected, the Client must notify Inchiriazo.ro for amicable settlement of disputes, and in case of non-settlement, the parties will refer the matter to the competent courts. To the extent that the Client makes an unjustified chargeback, the Client assumes all costs arising from the lack of use of the amount, legal interest etc., as well as payment of damages of 2000 Euro.
9.3. The Client expresses consent for card data to be stored securely and used by Inchiriazo.ro ONLY with prior notification (but without the need to obtain prior consent) to recover amounts resulting from damage caused during the rental period, including damage identified after return of the Vehicle, fines, missing fuel, contractual penalties and any other amounts that may be owed under this Contract. The Client agrees that Inchiriazo.ro may use the amounts pre-authorized as a guarantee when taking over the car to cover any amounts due and/or unpaid on time by the Client, according to the Contract.
9.4. In the case of online or advance payment for rental services, refund in case of booking cancellation is made by Inchiriazo.ro issuing a voucher with a value equal to the amounts collected, valid for 12 months. Amounts paid in advance are not refunded in money.
10. AGREEMENT FOR SUBSEQUENT DEBITING OF THE BANK CARD
10.1. Inchiriazo.ro reserves the right to subsequently collect from the Client's bank card: penalties, fees, damage caused to the car, missing fuel, fines.
10.2. By signing the Rental Agreement, the CLIENT has acknowledged all terms and conditions of the contract and gives consent for Inchiriazo.ro to subsequently collect from the CLIENT's bank card, within 1 year from signing the Rental Agreement, all amounts provided in the Rental Agreement, but only in situations where such amounts are owed in strict accordance with the contractual clauses.
10.3. For collection of amounts due under the rental agreement, the Client undertakes to present the card on which the guarantee was pre-authorized, for collection of the amounts due, and to authorize the transaction, taking all steps necessary to complete the payment. Otherwise, the client agrees to pay as damages the amount of 5000 euro.
10.4. Amounts subsequently debited or retained following the CLIENT's failure to fulfill the contractual clauses are charged by Inchiriazo.ro in the form of contractual penalties/compensation.
11. FINAL PROVISIONS
11.1. The Client is placed by operation of law in default for all obligations assumed in the Contract and not observed as such by the deadlines.
11.2. The Contract is governed by Romanian law. Any dispute arising from or in connection with this contract will first be settled amicably and only in case of failure will the parties refer the matter to the competent courts of Bucharest.
11.3. For any dispute, this Contract constitutes evidence.
11.4. The Client expressly declares that they have acknowledged and agree that their personal data may be used by Inchiriazo.ro for the purpose of concluding, performing, amending and ceasing this Contract, according to the signed consent, and agree that the Vehicle that is the object of this contract is or may at any time be tracked and located by technical means or persons empowered by Inchiriazo.ro.
11.5. The Parties declare that they have read, understand and agree to the conditions mentioned above and that none of the above clauses represents unusual clauses. The Client declares that they understand at least one of the languages in which this Contract is drafted. The Romanian language version prevails.
Questions: bookings@inchiriazo.ro or the Contact page.
